NEW YORK–(BUSINESS WIRE)– JetBlue (NASDAQ: JBLU) today announced it has been recognized in the 2019 TripAdvisor Travelers’ Choice® Awards for Airlines, picking up the top honor for “Best Regional Business Class” and “Passenger Comfort” in North America. TripAdvisor has recognized the world’s top carriers based on the quantity and quality of reviews and ratings for airlines worldwide gathered over a 12-month period.
The accolades comes as JetBlue rolls out its newest Airbus A320 cabin experience, which officially took flight last month. The second and final phase of the airline’s interior cabin restyling initiative introduces a new era of comfort and connectivity to travelers, bringing to the skies the widest seats available for this aircraft, an unparalleled inflight entertainment (IFE) experience with 100+ channels of DIRECTV and hundreds of free movies and shows, expanded coverage of free Fly-Fi® broadband connectivity almost everywhere JetBlue flies and much more. JetBlue’s Airbus A320 aircraft, which make up the majority of the airline’s fleet, are being updated for the first time since the airline disrupted the industry with onboard live television and all-leather seats in 2000.
Additionally, JetBlue continues to expand its premium Mint experience on cross-country routes and in the Caribbeanand Latin America. Currently, the airline operates more than 80 daily Mint flights in 15 JetBlue cities. On most of these routes, JetBlue is the only airline to offer regularly scheduled flights with a lie flat seat, which complements other Mint amenities including tapas-style dining curated by New York City’s Saxon + Parole, Hayward and Hopper amenity kits, dessert from local artisanal ice cream makers and award-winning service from hospitality trained crewmembers.
“This recognition from TripAdvisor and our JetBlue customers underscores our long-standing commitment to provide the best customer experience, whether it is on the ground or at 35,000 feet,” said Ian Deason, senior vice president, customer experience, JetBlue. “Thanks to the dedication of 22,000+ crewmembers, our unique culture and continued investment in our aircraft, we are able to inspire humanity throughout all touchpoints of the travel journey.”
“Congratulations to JetBlue for being named a Travelers’ Choice Airlines winner this year. This prestigious award recognizes travelers’ favorite airlines worldwide based on review data from our global community,” said Bryan Saltzburg, president of TripAdvisor Flights, Cruise & Car. “This consumer accolade is a testament to outstanding service, world-renowned quality and amazing value. The JetBlue team should be proud of their award, as travelers around the globe have said this airline is among their preferred carriers when choosing to fly.”